Where's my router?

We send your new router 3-5 days before your go live date via courier.

When your router leaves our warehouse, we'll send you an email with tracking details.

You can also see your parcel and router details in your Onestream My Account

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Open 7 days a week from 9am to 7.30pm weekdays and 9am to 4pm on Saturdays and Sundays

Please note that on Sunday's we are available for Technical support only via phone not chat.

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Where's my router?

Get in touch with one of the team

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