What do I need to do on my go-live date?

Ahead of your go-live date, we’ll send a Onestream router that has been pre-configured to work with your new broadband service.

On your go-live date, all you need to do is plug in your router using the instructions provided. It can take up until midnight for your service to go-live.

If you have opted to use your own router, you will need the DSL credentials to authenticate with your service. You will receive these via email on your Go Live Day.

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Please note that on Sunday's we are available for Technical support only via phone not chat.

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