Onestream Assured: Your Premium Service Protection
Here’s everything you need to know about the exceptional benefits and superior service you can expect as a valued Onestream Assured customer.
Priority Service
With Onestream Assured, your issues are our top priority. If you encounter any problems with your telephone or broadband service, rest assured that your case will be given priority. This means your issue will be addressed faster, minimising any inconvenience.
Superfast Support
In cases where an engineer is required, Onestream Assured ensures that Openreach prioritises your case. Our goal is to get you up and running as quickly as possible, reducing downtime and restoring your service efficiently.
Free Engineer Visits
One of the standout features of Onestream Assured is that you won’t be charged for engineer call-outs if a fault is found with a socket or cabling inside your home. This benefit provides you with peace of mind, knowing that any internal issues will be resolved without additional costs.
Enhanced Compensation
With Onestream Assured, you will also receive an enhanced level of compensation. This ensures you are fairly compensated for any inconvenience caused by service disruptions.
By choosing Onestream Assured, you are opting for a service that prioritises your needs and ensures the quickest resolution times, all while saving you from potential additional costs associated with engineer visits.