What is the PSTN switch off?

In 2017 BT announced their intentions to turn off PSTN (telephone lines) network by December 2025.

This means the traditional phone systems and lines currently being used, will no longer operate after 2025.

This is due to the increased reliability and quality of broadband services over the last decade. Our digital voice services are now able to operate in place of the aging PSTN infrastructure, whilst providing more benefits and features to our customers.

How does this affect me?

Your copper services will be switched off in the lead up to December 2025, to ensure a seamless transition, we would recommend making the switch in advance.

In most instances, we can retain your existing telephone number and provide additional features and benefits to you, so you are not missing out.

When Can I upgrade to Digital?

Now… Why Wait?

As long as you have a working broadband solution, we will be able to offer a Digital alternative to the traditional PSTN/Phone service.

Our Customer Experience team can check your area for new Full Fibre rollouts, to ensure you are always on the best connection. You can do this by calling them on 0333 241 4449.

What If I still want a phone line?

The digital change over will be mandatory for all UK households as the legacy copper network will be removed and will no longer receive the required support from the BT Openreach network.

If you still want to take advantage of the phone line services, our team at Onestream can help you do this. We specialise in providing like for like services as part of the digital transition and will cater a solution to your needs.

Why now and not wait until 2025?

Take the opportunity now to get ahead of the game and upgrade your services to a digital alternative. There are many reasons you should look to upgrade now, from the increase in call quality available to the cloud-based features and benefits you cannot get on an analogue line.

Skip the queue’s and get in touch now to see how you can bring your phone line in to the 21st century by calling us on 0333 241 4449.

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Please note that on Sunday's we are available for Technical support only via phone not chat.

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