Why am I being charged for paper billing?
This charge applies if you have previously opted for paper billing or if we do not have a valid email address on your account.
How can I avoid this charge?
You can avoid paper billing charges by switching to electronic billing.
To do this, simply provide us with a valid email address and we will send your invoices digitally instead of by post.
Benefits of email billing
- No paper billing charges
- Faster access to your bills
- Environmentally friendly
- Easy access via your email inbox