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About cookies

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our Privacy Policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

Who we are

This website is operated by OneStream Limited. We are a broadband provider. For more information see www.onestream.co.uk/ .

Our website

This cookie policy relates to your use of our website, www.onestream.co.uk/

Throughout our website we may link to other websites owned and operated by certain trusted third parties to make additional products and services available to you). These other third party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third party websites, please consult their policies as appropriate.

Cookies

A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.

For example, we may monitor how many times you visit the website, which pages you go to, traffic data, and location data. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

Consent to use cookies and changing settings

We will ask for your permission (“Consent”) to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested (e.g. to enable you to put items in your shopping basket and use our check-out process).

You can withdraw any consent to the use of cookies or manage any other cookie preferences by clicking on the Manage Cookies link at the bottom of any page on our site. You can then untick boxes as appropriate to the mechanism. It may be necessary to refresh the page for the updated settings to take effect.

Our use of cookies

The table below provides more information about the cookies we use and why:

The cookies we use

Name

Purpose

Whether cookie is essential for us to provide you with a service that you have requested and whether we will seek your consent before we place the cookie

Facebook

_fbp

Advertisement

This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.

fr

Advertisement

The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.

Doubleclick.net

test_cookie

Advertisement

This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies.

Google Analytics

_ga

Analytics

This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.

_gid

Analytics

This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.

_gcl_au

Analytics

This cookie is used by Google Analytics to understand user interaction with the website.

_gat

Performance

This cookies is installed by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic sites.

Salesforce.com

X-Salesforce-CHAT

Functional

This cookie is set by Live Agent to provide live chat support functionality to the user.

 

XSRF-TOKEN

Necessary

The cookie is used for security purposes.

 

AWSELB

Necessary

This cookie is associated with Amazon Web Services and is used for managing sticky sessions across production servers.

Onestream

onestream

Other

No description

onestream_1_init

Other

No description

 

symfony

Other

No description

Onestream

onestream_1

Other

No description

 

_gat_UA-118962279-1

Other

No description

 

_1

Other

No description

 

_ga_Q8GGTBM071

Other

No description

 

AWSELBCORS

Performance

This cookie is used for load balancing, in order to optimize the service. It also stores the information regarding which server cluster is serving the visitor.

Third party access to the cookies

‘The cookies we use will only be accessed by us and those third parties named in the table above for the purposes referred to in this cookie policy. Those cookies will not be accessed by any other third party.’

How to turn off all cookies and consequences of doing so

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.

For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

How to contact us

Please contact us if you have any questions about this cookie policy or the information we hold about you.

If you wish to contact us, please send an email to privacy@onestream.co.uk

Changes to this policy

This policy was published on 04/03/2021 and last updated on 04/03/2021.

We may change this policy from time to time, when we do we will inform you via a notice on our website.