- Promotion Period: This promotional offer is valid only for orders placed within the promotion period, this will be detailed in your promotional email.
- Eligibility: An order must be placed for broadband services within the promotion period to be eligible to receive a £30 cashback.
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Cashback Payment:
- The cashback of £30 is payable 30 days from the payment of the first invoice.
- To claim the cashback, the customer must email us at [email protected] within 30 days of paying the first invoice.
- The email must include the order number or Onestream account number.
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Claim Process:
- Customers must send their cashback claim via email to [email protected].
- Claims must be made within 30 days of the payment date of the first invoice.
- Late claims or claims with incomplete information will not be processed.
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Limitations:
- This offer is limited to one cashback claim per customer.
- Multiple orders by the same customer within the promotion period will only qualify for one cashback claim.
- Payment Method: The £30 cashback will be processed and paid to the bank account used for the original order payment or via the method agreed upon with customer support.
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Changes and Cancellations:
- We reserve the right to modify or cancel this promotional offer at any time without prior notice.
- Any changes to the offer will be communicated via our official website and other appropriate channels.
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General:
- By participating in this promotional offer, customers agree to these terms and conditions.
- This offer is subject to our standard terms and conditions of sale, which can be found on our website.
- This offer can only be claimed on connected orders, if the order is cancelled or does not complete the offer will not be valid.
Note: Always ensure you retain your order confirmation and invoice details for reference when making your cashback claim.